A name you can trust

For general plant hirers – supporting diverse customer bases across a breadth of applications – consistency is key.

Building a reputation for quality comes from high performance across your service offering. There is no point being renowned for quality excavators if your site dumpers are letting the side down. No point investing in the finest heavy equipment if your compact kit can’t compete. Even if you nail your equipment offering, there is no point having an impressive fleet, if your service and support levels aren’t up to scratch.

That’s why the leading hirers often opt to put their faith in a single equipment manufacturer where possible for the bulk of their construction equipment needs. That is why one leading Scottish plant hirer bleeds yellow.

The company has assembled a JCB fleet that has helped to maintain high levels of satisfaction across a broad range of customers from small landscapers to large construction companies. Supplying equipment capable of handling projects from highways and utilities through to forestry and wind farms.

And while the consistent levels of reliability and durability of the JCB kit has kept Tom Grant Plant Hire coming back to JCB time and time again, the company’s relationship with local dealer Scot JCB has proved equally integral to the plant hirer’s business.

Great scot! 

To maintain a working relationship for almost 30 years, there must be a huge amount of trust and loyalty built up over that time and this is certainly true of the relationship between Tom Grant Plant Hire and Scot JCB.

As Tom Grant Plant Hire Director Tom Grant said: “It’s not just the quality of the product, but the service at Scot JCB that sells the JCB badge. They offer a wide variety of machinery that fits ours and our customers’ needs. They’ve been with us since the beginning. Scot JCB have always had our back and had us covered; the service is second to none.

“The team at Scot JCB bend over backwards to help you. They’re looking after their customer and we’re looking after our customers which keeps the big wheel turning. If my customer is happy, I’m happy, so I go back to Scot JCB and the cycle keeps working."

Mini magic

But of course, even the closest customer/supplier relationship must be built on a foundation of quality products and service – particularly for a plant hirer whose customers demand the best up to date machinery, which is functional, efficient and gets the job done.

So, when Tom Grant Plant Hire needed to replace their reliable JCB 8026 mini excavator the natural choice was to turn once again to their trusted partner JCB for the upgrade, in the form of the JCB 26C-1 – the first of its kind to touch down in Scotland.

The brand new JCB 26C-1 is the latest addition to JCB’s range of compact excavators. It weighs in at 2,675kg with an overall width of just 1,500mm. Powered by an EU Stage V engine, it boasts a redesigned cab, improved dig-end geometry and electro-proportional auxiliary, swing and dozer controls.

Tom Grant said: “I’ve had JCB 8026s over the years, so we’ve upgraded to the new model."

Tom Grant | Tom Grant Plant Hire Director

"We added rotation circuits to the 26C-1 to offer another option for our customers when doing small demolition jobs or tidying up – the grab gives that additional flexibility.”

Above and beyond 

While new, modern machinery is always desirable for construction companies, it is a necessity for plant hirers as their customers expect only the best and any downtime for idle or broken-down machines will have cost implications for both hirer and customer.

Such is Tom Grant Plant Hire’s commitment to providing the very best for its diverse range of customers that the company not only invests in the latest machinery, but also maximises any opportunity to supply add-ons which cater to their customers’ unique requirements.

This is exemplified in Tom Grant’s purchase of the first high-specification JCB Stage V 150X HD TAB excavator fitted with a Kinshofer Nox TRF14 tilt-rotator for enhanced productivity and versatility across a range of jobs.

As Tom Grant said: “We had a JCB 150X HD on demonstration, and the operator and I were both very impressed with its performance. The extra stability and digging capability that comes with this big and powerful machine is second to none.

“We’re always looking to offer our customers something extra in order to help them work as safely and efficiently as possible and the 150X HD with the TAB front end and Kinshofer Nox tilt-rotator is a great combination.”

Happy customers

Any business owner will know that the true measure of success is happy customers and it’s safe to say that Tom Grant Plant Hire has plenty of those throughout Glasgow and Ayrshire. And with a shared history that spans over 25 years, it is safe to say that for JCB Tom Grant Plant Hire counts as one very happy customer too.