JCB Services

Our commitment to excellence extends beyond products – we take pride in offering the finest support network across the country. When you choose our services, you're not just getting a product; you're gaining access to a dedicated team ready to assist you at every step.

JCB Service Network


  1. Responsive Assistance: Whether you have a question, or concern, or need technical assistance, our team is just a call or message away, ensuring your queries are addressed promptly.
  2. Expert Guidance: Benefit from the expertise of our knowledgeable service engineers. We believe in empowering our customers with the information they need, and providing expert guidance to enhance your experience with our products or services.
  3. Nationwide Reach: No matter where you are across the country, our support network spans the entire nation. You can rely on consistent, high-quality assistance irrespective of your location, making us the go-to choice for seamless support.
  4. 24/7 Accessibility: Emergencies don't adhere to a schedule, and neither do we. Our support network operates around the clock, 24/7, ensuring that assistance is available whenever you need it. Your peace of mind is our priority.
  5. Tailored Solutions: We understand that every customer is unique, and so are their needs. Our support network excels in providing tailored solutions, addressing your specific requirements with personalized attention.
  6. Continuous Improvement: Committed to staying ahead of the curve, our support network undergoes continuous improvement. We actively seek feedback, implement enhancements, and stay updated on industry best practices to deliver an evolving standard of support.

Service Request through WhatsApp


At JCB, we understand what it means to bring ease to life. Our Service Request through WhatsApp is one such initiative, that lets you book a service for your JCB just by chatting with us. All you need to do is save our official JCB WhatsApp number in your contacts - and send us a message we'll be there to assist you, with anything you need!

JCB CarePlus


JCB CarePlus is an extended warranty programme that comes into effect after the machine's standard warranty expires. The warranty programme offers –
  1. Wide range of packages starting from 1st year and going up to 4 years /8000 hours on JCB backhoe loader
  2. Customised packages covering powertrain and structures for excavators up to 4 years /10000 hours
  3. Full Maintenance Contract (FMC) packages exclusively available on JCB225 & JCB 385.

Benefits
  • Peace of Mind – ensuring improved service life and uptime
  • Nationwide coverage
  • Breakdown cost protection
  • JCB skilled manpower support

Workshop Transformation


Industry’s finest care for your machines
At JCB's state-of-the-art workshops in dealerships, your machine receives industry-leading care. Expert technicians employ cutting-edge diagnostics and maintenance procedures, ensuring peak performance and longevity for your equipment.

Regular servicing and genuine JCB parts guarantee optimal functionality, keeping your machine in top condition for efficient and reliable operation.