Please arrive as per the time on your confirmation timetable, there are no waiting facilities prior to your tour.
No food or drink can be consumed on site unless pre-booked as part of a Tour Package.
NO photography is permitted during the factory tour, however it is permitted in the Story of JCB.
A short part of the tour requires guests to walk outside therefore appropriate clothing for the weather conditions should be worn.
ALL visitors must be 15 years old or over.
In order to participate in the Factory Tour, it is essential ALL visitors wear closed toe shoes (i.e. no sandals or flip flops). Failure to do so will result in the individual being unable to participate in the factory tour. JCB will provide all other PPE on site (Hi Viz, glasses & ear protection).
JCB is a wheelchair friendly site, however your Tour Guide is responsible for the welfare of the entire group and as such, we ask anyone in a wheelchair to organise their own assistance within the group, if they are unable to manoeuvre themselves.
The duration of JCB's Factory Tour is approximately 2 hours 30 minutes and covers nearly 3 miles therefore individuals with walking difficulties may find the tour unsuitable.