The Chicago facility will serve as the main parts distribution hub and provide the breadth and depth of inventory needed to service our customers. This new facility will service a large portion of the Midwestern United States, the Northeast and South Central United States. JCB’s North American Headquarters in Savannah and its parts distribution center in Fontana, CA will continue to provide primary parts support to the Southeastern, Western U.S. and Mexico respectively, with the Chicago warehouse providing backorder support as needed and the Ontario, Canada facility continuing to serve our Canadian dealers and customers.
“The opening of this new parts distribution center is a significant investment in servicing our North American customer base.” said Arjun Mirdha, President & CEO for JCB North America. “JCB has now expanded from one parts distribution center to four locations. With the opening of the Chicago facility, and the recent doubling of our Canadian facility, we’ve doubled our total parts warehouse capacity and continue to expand our reach throughout the U.S, Canada and Mexico. This new main parts distribution center and likewise our recent investment in several new field based service support personnel, will allow us to better support our growing dealer network, national account partners and customers throughout North America.”
For more information about JCB’s industry-leading equipment for the construction, agriculture, industrial and waste/recycling markets, or to find a dealer near you, call JCB’s North American Headquarters in Savannah at (912) 447-2000 or visit www.jcbna.com.