FAQs

You don’t need to download JFC app separately. It can be accessed through the JCB Livelink 4.0 app to get started.

The member can update their profile by going to settings, click on profile and click on edit profile. After editing, click on update profile. The profile will be updated.

1. Download the Livelink 4.0 app from play store.
2. Click on the JFC Icon in the Livelink 4.0 app.
3. Get yourself registered in the JFC program.
4. The member can then scan the QR code available on MRP Sticker of the JCB Genuine part & enjoy the loyalty benefits.

JFC has an inbuilt scanner available to capture the QR code. Open JFC home screen and focus the mobile camera on the QR code. The scanner will automatically capture the QR code and then the member will receive instant loyalty benefits.

1. On JFC home screen, select loyalty points statement/redemption section and click on redeem option.
2. The loyalty points can be transferred through either selecting the retailer/ dealer/ distributor’s name from dropdown list or by entering the retailer’s/ dealer’s/ distributor’s registered mobile number.
3. During the next purchase of JCB genuine parts, the member will get discount from the retailer/ dealer/ distributor selected based on the loyalty points transferred.
4. The JFC member should ensure that the unique transaction ID generated during the loyalty points transfer must be clearly mentioned in their retail invoice.

JFC cannot be used on multiple mobile devices.

No, JFC is not supported for offline functionality.

The loyalty points can only be redeemed in form of discount during the member’s next JCB purchase of genuine parts, lubes or attachments.