/ ... / Parts and Service Service Stage 5 machine service

About Stage 5

The latest Stage 5 emission standards effective from 1st Jan, 2025, aim to reduce harmful pollution from construction machines like particulate matter (PM), particulate number (PN), nitrogen oxide (NOX), hydrocarbon (HC), and carbon monoxide (CO) for all diesel engines. To meet these legislation requirements, JCB has introduced its new range of products backed by reliable, advanced and distinguished support and services for a better tomorrow.

JCB's Stage 5 machine service

JCB’s service network includes special tools and trained technicians to take care of new technologies, like diesel particulate filters (DPF) and autostop, which helps to cut down on pollution and improve fuel efficiency of Stage 5 machines.

JCB offers extended warranty packages, annual maintenance contracts and routine check-ups to keep machines running smoothly in accordance with Stage 5 standards, ensuring that they stay efficient, productive and add to a sustainable environment.

Why are JCB machines an ideal choice with changing emission norms?

JCB is committed towards providing the latest machinery and technology compliant to Stage 5 emission norms to its customers. With the help of advanced DPF Filter and newly introduced REGEN process we ensure smooth operational efficiency and hustle-free experience.

The regeneration process cleans out all the particulates that group in machines after usage. It is an automated process that takes place when the machine is active, increasing your productivity and lifespan of the machine.

JCB has made it easy for businesses to convert to Stage 5 machinery with the help of:

Across the nation service network.
Trained and skilled service engineers.
24x7 customer support in 12 languages.
On-site service.
Peace of mind with warranty packages.
Mobile service vans for quick responses on-site.
Remote diagnostics for quick resolutions.

JCB Stage 5 benefits

Remote diagnostics: Identifying and resolving the key service concerns remotely, round the clock and at the ease of your fingers.
Extensive reach: No place is too far for our service team, JCB has over 750 service outlets and more than 5,000 trained engineers across India to make sure your machines get the proper treatment anywhere they might be.
Continuous improvement: JCB’s innovation never stops as the network is constantly being updated to make sure it provides the best possible support for you and your machine.
Responsive assistance: No matter what your problem may be, a dedicated team is always available to answer your questions and solve any problems as quickly as possible.

Continuous training: JCB ensures that all engineers receive hands-on training and online courses to stay at the top of their game to provide your machines with the finest support.
Mobile support: Quick assistance and repairs are always a few minutes away as our special mobile team is ready to provide on-site service with all the necessary tools and parts for fast repairs.
Intelli-Diagnostic technology: JCB engineers use Intelli-Diagnostic technology to quickly identify and fix software problems so that your operations always run smoothly.

Connect in multiple languages: Connect in 12 different languages with our customer care centre on 1800 103 7386.
Round-the-clock availability: Time is not a barrier when it comes to JCB's service team as they are available 24 hours a day, 7 days a week, so that help is always close by, no matter the time.
Quick response: The team makes sure to respond quickly to service requests in instant time, reducing downtime and keeping your operations running smoothly.

Convenience: Experience the comfort of JCB’s service without the need to travel anywhere as technicians come directly to your location, saving you time and hassle.
Customer support: If you have any queries or problems relating to JCB machines, our dedicated team is there to help with scheduling and any other questions you may have.
Genuine parts: Place your trust in JCB as our team only uses original JCB parts to ensure your machine works at its best after every service or repair.

Peace of mind with warranty packages

Detailed coverage: No need to stress about defective materials as the warranty will cover you against any defect in materials and workmanship for 5 years or 10,000 hours with our optional extended warranty packages.
Official JCB offering: Trust is as important to us as it is for you, which is why the warranty is backed by JCB and honored by authorized dealers, ensuring your investments safety.
Zero hidden costs: Smart investments means that there are no extra charges, hidden fees, or claim limits, each transaction with us is met with 100% transparency.
Designed for specific needs: Need something special or specific from JCB products? Our tailored maintenance contracts are designed to meet the specific needs of your machine that keeps the business running.